Here are 12 reasons

Judge Us on Our Reputation

Word of mouth and referrals have been our main form of advertising for over 20 years. Our customers are discerning and keep returning. If we did not have hundreds of satisfied customers, Autohaus Northshore would not be a busy, successful business operating in a competitive environment for so many years. We’ve serviced over 1,500 customers in the past twelve months. We received the Hornsby District Small Business of the Year award in  in 2009, 2018, and we were the finalist in 2019.

Our 'Skin in the Game' Benefits You

Because the owner lives and breathes his business, you can be sure of quality and service. An owner who works in his business is invested in achieving a goal, and satisfied customers is the number one goal. Nigel Hook, owner of Autohaus Northshore, has over 29 years’ technical expertise with prestige European cars both in Australia and overseas (UK and USA) and is currently a leader in his industry. His business has been built on his reputation.

Skilled Technicians You Can Rely On

Nigel leads a team of dedicated technicians, specializes in prestige European vehicles, and each of our technicians has years of experience in European cars. Our service department are also technicians so they can advise with first-hand knowledge. We are passionate about European cars and therefore, we respect your vehicle.

Our Experience Saves You Money

Because we work on European cars all day, every day and have done for the past 14 years, we have developed superior diagnostic skills which enable us to pinpoint problems with more speed and accuracy than non-specialists. Correct diagnosis is the key to the cost-effective repair of your Mercedes, BMW, Audi, VW, Volvo and Skoda.

Service Advice that Puts You in Control

Because the owner lives and breathes his business, you can be sure of quality and service. An owner who works in his business is invested in achieving a goal, and satisfied customers is the number one goal. Nigel Hook, owner of Autohaus Northshore, has over 29 years’ technical expertise with prestige European cars both in Australia and overseas (UK and USA) and is currently a leader in his industry. His business has been built on his reputation.

Fully Equipped to Work on Your European Vehicle

Each manufacturer requires specific state-of-the art electronic diagnostic computers and special tools which are essential to servicing and repairing European vehicles, especially late model cars. Our workshop is fully equipped so we can diagnose and repair your vehicle quickly and reliably.

Courtesy Car

As you would expect, we also offer a Courtesy Car at a nominal fee, whenever available. Being located in Hornsby, allows easy access and proximity for our European car customers travelling by public transport from Wahroonga, Turramurra, Pymble, Waitara and Hornsby. However, we service the entire Northshore. In fact, our Mercedes, BMW, Audi, VW, Volvo and Skoda customers come from all over Sydney, including the Northern District, the Hills District, the Northern Beaches and the Central Coast.

OEM Parts - No Compromise to Warranty or Quality

We offer OEM (Original Manufacturers Equipment) parts for Mercedes, BMW, Audi, VW, Volvo and Skoda under warranty, at competitive prices – we are not restricted to one supplier, as dealers are. This provides you with flexibility, choice and value for money. An original equipment manufacturer, or OEM, manufactures product or components that are purchased by another company and retailed under that purchasing company’s brand name. OEM refers to the company that originally manufactured the product. OEM designates a replacement part made by the manufacturer of the original part.

One-Stop Shop Convenience

We can take care of all your motoring needs in one convenient location including major and minor log book servicing, repairs, registration, brake & clutch work, air-conditioning, new tyres and wheel alignments, major overhauling and restorations. We also offer suspension upgrades for improved handling. Please phone (02) 9987 1522 or email us if you are not sure about your servicing needs.

Pre-Purchase Inspections & Service While You Wait

We are happy to provide you with a comprehensive pre-purchase inspection of vehicles you are considering purchasing. Simply give us a call to make an appointment: (02) 9987 1522 and bring in the vehicle to Autohaus Northshore. The inspection requires approximately 1.5 hours to carry out. We will provide you with a written report. We can also offer while-you-wait servicing based on understanding your needs. So simply call us to discuss: (02) 9987 1522 and we’ll do our best to provide the flexibility and convenience which suits you.

Your Family Cars are Welcome

Because we value our European car customers and we understand that many families have multiple cars in the one household, we extend our services to all your family’s vehicles, even if they’re not European. We save you the time and effort of travelling around the city to different workshops. Our competitive rates enable your non-European car to be serviced and repaired within your budget. If we can repair your late model BMW, Mercedes or Audi we can certainly repair your Mazda, Toyota or Holden (probably faster, which means more economically for you).

Location, Location, Location

Autohaus Northshore is located 2 minutes from rail, bus or cab rank for easy commuting to and from work. In addition, you have a 2 minute walk to Westfield Shopping Centre, which means you can shop or lunch while you wait for your Mercedes, BMW, Audi, VW or Volvo to be repaired or serviced.

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